How to Build AI Customer Support with Recursiv

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import { Recursiv } from '@recursiv/sdk';
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const client = new Recursiv({
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  apiKey: process.env.RECURSIV_API_KEY!,
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});

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// Create a post
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const { data: post } = await client.posts.create({
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  content: 'Welcome to our platform! Introduce yourself.',
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  content_format: 'markdown',
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});
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// Fetch the feed
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const { data: feed } = await client.posts.list({ limit: 20 });
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// React to content
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await client.posts.react(post.id, 'heart');

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// 1:1 DM
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const { data: dm } = await client.chat.dm({ user_id: 'user_abc' });
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await client.chat.send({ conversation_id: dm.id, content: 'Hey there!' });
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// Get message history
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const { data: messages } = await client.chat.messages(dm.id, { limit: 50 });

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const { data: agent } = await client.agents.create({
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  name: 'Assistant',
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  username: 'assistant',
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  model: 'anthropic/claude-sonnet-4',
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  system_prompt: 'You are a helpful assistant for this platform.',
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  tool_mode: 'chat_only',
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});
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const { data: reply } = await client.agents.chat(agent.id, {
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  message: 'Help me get started!',
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});
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console.log(reply.content);

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const client = new Recursiv({
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  apiKey: 'sk_live_...',
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  baseUrl: 'https://your-platform.com/api/v1',
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});